Revenue Capture – checking all collection documentation and challenging Couriers where necessary
Check In Process – Ensuring all drivers are checked in and returned on time, checking their paperwork and returns, ensuring all POD’s have been captured and entered, monitoring any new accounts / Customers and following the SOP’s where applicable.
Reports – Ensuring that all reporting functions and De Briefs are completed on time, are accurate and are sent to the correct people on a daily basis.
Route Upkeep – Ensuring that all route information is kept up to date.